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Discussion: Radisson Airport Hotel Phoenix, Winter Worlds

Posted Discussion
Nov. 29, 2022
Men's 60
75 posts
Radisson Airport Hotel Phoenix, Winter Worlds
* WARNING * The Radisson Airport Hotel Phoenix, for Winter Worlds, never gave me a credit for incidentals. As you check in, you need to present a credit card for incidentals. Just a coincidence that I checked my account & had a charge of $122.71 from the Radisson. I had to call the hotel to get the credit taken care of. They just acted stupid, saying it was a simple mistake, in their favor, of course. Please check your bank statement to make sure that you received your credit.
Nov. 30, 2022
886 posts
Summary: There was a mistake on your bill. When made aware of the issue, the hotel staff looked into the matter and made the necessary adjustments.

Was there any benefit to putting the hotel (our partner) on blast in a public forum then labeling the staff as "stupid"? Answer: No.
Nov. 30, 2022
Men's 60
210 posts
Mark, as you know, our team also stayed there last weekend. I just checked my credit card statement and it was correct.

I appreciate the heads up cause i normally do not check it. Ill send out a message to the rest of our guys to have them check as well.

Im glad you got it resolved!
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